No two companies are the same. So no coverage and protection should be, either.

Strategic Approach

For too long, the insurance industry has been dubbed a necessary evil, with a lack of education, service, innovative thinking and empathy. And that’s why we founded Sentinel—because we knew we could do better.

Our team consists of experienced business professionals and portfolio managers, many of whom have run companies and understand what it takes to create a client-centered organization. Together, our common expertise and personalized approach have made us unique in our industry.

We approach every opportunity the same, no matter the size or type of your company. We see ourselves as advocates, here to help you protect your assets and net worth. Our strategy is to always focus on you, your needs, and your changing future.

To start, we like to just meet with you.

Get to know you a little bit. Share with you our approach and our philosophy. And we suggest having this first meeting when you’re not under any insurance pressure or deadlines.

If you choose to work with us, the next step is a deep dive into understanding your company’s business and your personal goals—the foundation on which we’ll build the right plan to protect you and your future. We’ll then present you with our recommendations, and only when you are satisfied will we bind the proper insurance coverage to protect you.

Structured Timeline

The norm in the insurance industry tends to be “just in time, and just enough.” At Sentinel, this is unacceptable. We believe in a consistent communication plan with our clients and a structured timeline for renewal of both commercial and high-net-worth insurance coverage. Our pledge to you is to provide an easy, intuitive process that will leave you feeling confident in your protection.

  • A bi-annual review of assumptions and forecast of market and rate changes
  • A meeting with a renewal underwriter at the six-month anniversary of policies
  • A semi-annual analysis of the active markets relating to professional coverage
  • A renewal strategy analysis 90 to 120 days prior to renewal
  • Delivery of renewal 30 to 45 days prior to expiration date
  • A quantitative assumption and premium analysis
  • A coverage/retention/premium evaluation and discussion
  • Assistance in the budgeting or forecasting process

Collaboration

In our dedication to address the ever-changing world of risk, we’ve built a more robust team than any other you’ll find. By doing this, we’ve ensured that we can answer your question, address your need, handle your claim and more – making us a one-stop shop for your insurance needs.

We foster this same collaborative spirit with insurance carriers, and work with them to find, create and implement policies that are tailored to you. That means you not only get the benefit of our internal expertise, but that of our insurer partners as well.

The results speak for themselves.

Over the past 10 years, we’ve retained 98 percent of our clients. And we believe this is not just because of the superior protection we provide, but because of our unparalleled partnership and service.

Claims Model

Our claims advocacy group uses a team-based approach to represent your interests and drive to the full and fair resolution of each and every claim. We adhere to a claims protocol that ensures prompt reporting of claims, persistent follow-up for adjuster information and claim numbers, active follow-up on status, and appropriate levels of intervention when necessary.

By using this results-driven strategy and following a structured timeline, we not only give you the best experience possible, but you’ll get prompt claim resolution, reduced claim costs, and personalized advocacy; and that’s just the beginning.

Locations

 Raleigh ( map it )

4700 Six Forks Rd.
Suite 200
Raleigh, NC 27609

 Greenville ( map it )

417 Cotanche St.
Suite 200
Greenville, NC 27858

Get in Touch

Raleigh Location

main (919) 926-4623

toll-free (855) 490-2528

fax (919) 926-4664

Greenville Location

main (252) 317-2779

fax (252) 321-2360

Or contact a specific team member here.

News

Sentinel Adds Depth to Carolinas’ Risk Management Team

Sentinel Risk Advisors this week announced notable additions to its risk management team with the hiring of attorney Jacqueline Handel and loss control expert Dana Vorholt. Handel and Vorholt add depth to Sentinel’s Risk Performance Group, an elite team of risk managers who work to measure and mitigate immediate risks while positioning clients for future … Continue reading Sentinel Adds Depth to Carolinas’ Risk Management Team

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