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Susan Marshburn

Susan Marshburn

Account Manager

Susan is a seasoned Account Manager with over 20 years of experience in the insurance industry with extensive client services experience. She came to Sentinel with an impeccable resume including leading a construction unit consisting of 11 team members, having a seven-year relationship serving City of Raleigh’s risk management needs, and being responsible for managing a book of business to the highest level of retention and growth. She has exceeded agency growth objectives for eight consecutive years and is an extremely dedicated and dependable insurance professional. Her ability to consistently meet and exceed agency service expectations is one of her greatest strengths and is demonstrated in the level of service she brings to every client.

During her spare time, Susan gives back to the community through her involvement with the ALS Association and the PTA board at her daughter’s elementary school.


  • Graduate of Johnston Community College
  • Accredited Advisor in Insurance (AAI)
  • Received NC license from Independent Insurance Agents of NC