As Sentinel’s claims specialist, Derek Thorson acts as a concierge for clients who have experienced a loss to their business, home or personal property. In addition to filing their claim and helping to expedite the claims process, Derek is an important point-of-contact for our clients who benefit from his calm, consistent and thorough communication style.
Derek is the third member of a claims team whose service and skill set are unparalleled in the Carolinas. He works closely with the directors of claims and worker’s compensation to develop strategic plans of action around each claim that is filed on behalf of a Sentinel client. In addition to ensuring a smooth and successful claims experience, Derek also analyzes and assesses data needed to improve loss ratios in the long-term.
A New Jersey native, Derek earned his bachelor’s in business finance from UNC-Wilmington.